Frequently Asked Questions

- How can I order ?
You have to go to the Publications catalogue and choose the products you want to buy.

- How can I pay ?
You can buy our products with your credit card (Visa, Eurocard Mastercard, Amex American Express, Discover) or by bank transfert.

- How do you deliver ?
Products bought will be delivered only by email.

- How long takes the delivery ?
Products are delivered within 2 open days from full payment confirmation. Delivery is human managed and not automatic for better Quality Control.

- In which currencies can I pay ?
With your credit card, you can pay in any currency, the card will then be charged at Customers´ Bank change rate. See more details on Sales Conditions Page.

- What are the Sales Conditions ?

When purchasing our publications, our customer commits himself to not forward these documents outside of the customer´s company, to not re-sale or re-distribute them, to not copy part or full of it..

When purchasing our publications, our customer purchases a licence valid only for use by the customer himself.

- Do you have Resellers and / or distributors ?

We do not appoint resellers and / or distributors. Anybody claiming to re-sale or distribute our publications is then involved in a fraudulent activity.